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FIRST OF ALL..... DON'T PANIC!
No matter how reliable modern data storage devices become there is always going to be a point at which they fail. More often than not the failure is not of the hardware, but of the software which controls the structure of the data on the physical medium. Regardless the requirement to recover the information often remains and that's what we do. We can provide an on-site support service or do the work at our offices, the choice is yours.
Whether its a Hard Disk, RAID Disk Array, NAS Storage, Tape, Cartridge, Memory Stick, Memory Card, Flash Card or floppy diskette... we can work with it and in most cases recover some data.
With Random Access Devices such as Hard Disks, Memory sticks/cards and so on, the data is stored in small chunks called Sectors. These Sectors are grouped together into Blocks, and 1 block is the smallest allocation unit that the operating system can work with. Physical Disks are often divided up into partitions (which form logical disks) and these partitions are known to the operating system as separate file systems (in Windows, a drive letter C: or D:, for linux/unix a mounted directory such as /usr/data). In most operating systems there is a master directory of files, and a table of allocation for the entire partition and then each files data is stored in a chain of blocks with each block pointing to the next.
Because when you move or delete files or even format the medium the original data remains in its raw state, the is almost always an opportunity for some sort of recovery. The method to that recovery varies greatly on the type of medium and the circumstances surrounding the loss, but in general we will begin by making a complete mirror copy of the medium to work with. Next we will run tools to identify what data is contained on the disk, and where it is stored. Finally we will make an assessment as to the best method for recovery and then undertake it.
So, whether you've dropped your laptop in a lake, or thrown your workstation out of the office window.... we can probably help recover the data. The big question that you have to answer is how much is the data worth ? We may be able to recover data from almost any situation but the more work we have to do the more its going to cost and there comes a point at which it is no longer cost effective to proceed.. this is why we give you our best advice before we proceed with the recovery. In some cases Data Recovery is an incorporated provision of your IT Support Agreement with us so ask your account manager.
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